Clothmachine™ always tries to deliver your goods on-time. You can check status of your delivery from your order section.
COD Charges: Rs.100. COD charges will apply on your COD order. In 5days from delivery date you can request reverse pickup by messaging on our customer care Whatsapp +919979553369. Please keep in mind our all tags should there as it is, otherwise reverse payment would be impossible for us.
What if your pin-code would not be deliverable? We will refund your amount if your pin code will not be serviceable.
How to handle damage goods? if you worry that your clothes would be misprinted or defected. please kindly do video shooting from your mobile when you unboxing your cloths. and send us your video on our whatspp no +919979035679 if we will find it really misprinted or damaged, we will replace the clothes free of cost by arranging the pickup from our own pocket. and will send you the new one.
What is the return policy?
Our products are custom made, for that there is no return no refund policy. if you order replacement we will generate a coupon for you and will send you via whatsapp which you can use for future orders within 3 months.
Reverse pickup is free or chargeable? I am sorry to say but reverse pickup is not free, Rs.250 will be reverse pickup charge which you have to pay if you want to return the product. goto https://clothmachine.com/product/arrange-reverse-pickup/ and buy this service for arrange reverse pickup.
ON CHECKOUT PAGE in Order notes field enter your order no., which you want to return
How do you arrange home delivery? We use Delhivery as our shipping partner. Whenever we ship your goods, we share Delhivery tracking no. on your Whatspp SMS or Email. Normally they deliver the goods in 4-8 business working days then also if you not receive your goods don’t feel hesitate to send us message on our Whatsapp +919979553360 and we will help you to deliver your order on time. Please take care of your phone no. and pin-code which you enter during order. It makes delay in delivery.
